Forum Discussion
Disappearing Navigation in Rise
Hello all,
We have been observing some behavior with a few of our Rise courses over the last several months. At this point, we are investigating all possible causes but wanted to see if anyone ha...
Hi Sue!
Does the course behave the same way in all supported browsers, or just a specific one? Is your Rise course hosted in an LMS? If it is, I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same. SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, kindly share your SCORM Cloud findings with your LMS provider to troubleshoot the issue.
If the course encounters the same issues in SCORM Cloud, open a case with us here so that we can investigate.