Forum Discussion

RobertBrown-fe7's avatar
RobertBrown-fe7
Community Member
2 years ago

Displaying 'Resources' in a question bank

I've created a Question Bank and am successfully drawing questions from it in my storyline.  However, for one of the questions, I need the learner to have access to the Resources tab.  I have it checked to be displayed in the player.  However, whenever I preview, the Resources tab is not displayed at all.  Is there a way for the Resources tab to be displayed when drawing from a Question Bank?

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Robert,

    Thanks for reaching out!

    Since you confirmed that the resource tab has been checked, are you comfortable sharing your file with us to troubleshoot further? You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!

    • RobertBrown-fe7's avatar
      RobertBrown-fe7
      Community Member
      2 years ago

      Actually, I was able to resolve the issue. I simply needed to put one slide in the story that was not drawing from the question bank. Once I did that, the Resources tab was present.

      Thank you,

      Robert Brown
      Patient Engagement Center Trainer

      Eyecare Partners LLC
      15933 Clayton Rd Suite 125 | Ballwin, Mo 63011
      P: 636.227.2600 x6210
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      • StevenBenassi's avatar
        StevenBenassi
        Staff
        2 years ago

        Hi Robert!

        Thanks for following up and sharing the steps you took to resolve your issue! I'm sure other users discovering this thread will find the information very useful. If you run into any trouble moving forward please let us know and we would be happy to assist further!

        Also, It looks like part of your e-mail signature came through when you replied via e-mail. You can remove that if needed by clicking ‘Edit’ beneath your response.

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