Forum Discussion
Do you include text during a phone call simulation?
All,
I am building a phone call simulation for users to listen to in Storyline 360. I'm wondering what are people's thoughts on including the text of the conversation along with the audio? I feel...
has anyone tried combining short, real-time captions with phone call simulations? I find it helps learners who need extra processing time without breaking immersion. Also, how do you handle accents or unclear audio in calls—do you script in clarification moments, or let it play out more naturally? Would love to hear how different approaches have worked for others.