Drag and Drop Activity Storyline Block in Rise

Hi Parichaya!

Sorry to hear that you are experiencing issues when viewing your Rise course with Storyline block in Mobile View.

For the first issue, Storyline blocks won't work when you click the smartphone preview icons in Rise 360, but they'll work as expected in published output on smartphones.

As for the 2nd issue, learners see the desktop player for Storyline blocks when they view your Rise 360 course on desktop and laptop computers, and they should see the responsive mobile player when they view your course on tablets and smartphones. You can review this article for more details on viewing Storyline blocks on Mobile devices.

Just to confirm, are you viewing the Rise course in Portrait mode? While viewing the Storyline block, can you try rotating the mobile device to Landscape mode to view the slide in a larger format? Does this help with making the Drag and Drop text readable?