New in Labs: Survey Block

Survey blocks are still in development and will receive updates as part of Labs. Functionality will change over time. Some options could be modified, while others may be removed based on feedback and feature stability.

Survey Blocks are a new, in-development feature in Rise 360 designed to help you collect actionable, anonymous feedback directly from your training. Unlike traditional quizzes or knowledge checks, Survey Blocks let you gather insights and opinions from learners in a flexible, user-friendly way.

Select from four options, quickly deploy your training, and then monitor responses—all from within Rise 360. Here's how it works.

Note: At this time, survey blocks are supported only in training published via Quick Share, but will be available for other publishing methods in the future. 

Add and Modify Survey Blocks

After you enable this experiment from the Labs section of your account profile, adding a survey block is easy. In a course or microlearning, open the block library, select Survey, and then choose Survey. That's it! 

Survey blocks have four possible response types:

• Linear scale: rate using numbers on up to a 10-point scale (anonymous)
• Sentiment: positive, negative, or neutral feedback rating (anonymous)
• Short response: open-text field that allows responses up to 300 characters (anonymity based on Guestbook enablement)
• Long response: open-text field that allows responses up to 5,000 characters (anonymity based on Guestbook enablement)

No matter which survey type you choose, the same steps apply:

1. Add an optional title to the block. This will help you find it in the engagement report.
2. Enter or modify the question. If included, modify the sentiment labels as needed.
3. Click Add Item to add additional questions for the current survey. 

Survey blocks can contain as many responses as you'd like in whatever combination you like. You can also change the response type at any time. 

Pro Tip: Survey response reporting combines the responses for every question in a single survey block. If you have multiple responses that you'd like to track individually, we recommend using multiple survey blocks.

View Survey Block Feedback

To see survey block responses, go to the Publish menu and click View Quick Share engagement, then select the Survey responses tab. Select a survey block title from the drop-down menu to see the aggregated responses.

Once a survey question has at least five responses, you can generate an AI summary of all responses to date. 

Note: Generated summaries aren't persistent and must be regenerated whenever the response tab is reloaded.

Survey Blocks FAQ

Are there any accessibility, localization, or collaboration issues?

Survey block hasn't been tested for accessibility compliance and doesn't support localization at this time. Only collaborators with the feature enabled can modify survey blocks.

Do I have to use Quick Share to deploy training that contains survey blocks?

At this time, survey block feedback is supported only when training is distributed via Quick Share. We plan on adding support for additional publishing options in the future.

Is there a way to see who left feedback?

Linear scale and sentiment questions are always anonymous. When the Quick Share guestbook is enabled, short and long responses include the name provided by the learner.

What happens when I change a ratings response to a short or long response? Do I lose the responses?

When you change a survey question to a different response type, previous entries are preserved but not visible. To see previously entered responses, change the response type back to one of the text-entry response types or vice versa.  

Share Your Feedback

We're excited about Survey Blocks, but need your help to ensure it meets the needs and expectations of all Articulate users. Your feedback will directly influence development, so consider sharing your thoughts on the following topics:

• Uses. How are you using survey blocks? Does the feature meet your needs?
• Bugs. Is anything not working as expected?
• Improvements. How could this feature be better?
• Insights. How does this feature benefit you and your learners?

You can enable and disable this feature from the Labs page in account settings. Share your thoughts in the Labs forum or by accessing the feedback form directly from within the feature.