Forum Discussion
Drag and Drop Freezing
I'm also experiencing this issue from two separate people. Has anyone got a fix for this?
Hi Christopher!
I'm seeing this might be a sign of file corruption. Do you mind sharing your .story file with our team so we can see what is getting in the way here? You can attach it to this public discussion or privately in a support case.
In the meantime, consider these preventative measures to protect your project files:
1) Save and publish projects on your local hard drive. Working on a network drive or external USB drive can cause erratic behavior due to latency.
2) Save incrementally. If your app has an AutoRecovery feature, take advantage of it. If not, save a new version of your project every hour or so with a new file name each time. If a file becomes corrupt, you'll still have a working version available.
3) Install Dropbox and copy important projects from your local drive to your Dropbox folder as a backup. Snapshots of changes in your local Dropbox folder are kept for 30 days. If a file is damaged or deleted, you can restore a previous snapshot: https://www.dropbox.com/help/11/en
4) Don't leave the app open and unattended for long periods of time. Some users have reported file corruption after leaving their apps open overnight. It's possible that a malware scan or disk backup could run because the machine is idle, making your app vulnerable to crashing.
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