Forum Discussion
Edit button in Rise 360
My edit button in all of my blocks for Articulate Rise 360 has disappeared. I have no idea if I turned something on to hide them, but I cannot see to edit. It's there but I have to click on it blindly to find it.
I've tried logging out and back in, but that doesn't fix it. Any suggestions?
Thanks!
41 Replies
I'm having the same issue. Buttons only disappeared a couple of days ago.
My version: Microsoft EdgeHTML 18.17763 Microsoft Edge 44.17763.831.0I have also the same issue in Microsoft Edge. My version is 42.17134.1098.0
Hey, folks!
Please update your Microsoft Edge browser to the latest version (Chromium-based) and that should resolve the issue.
CAN ANYONE HELP PLEASE. I have no edit buttons in Rise when I am trying to replace an image. any suggestions??
Hi Renaldo!
I had this same problem when I was using internet Explorer. I thought they said it was fixed, but it still doesn’t work for me. Instead, I have been using Google Chrome or Firefox as my browser for Rise.
Let me know if this helps!
Melissa
Sent from Mail for Windows 10
Hello,
I can't see the buttons on IE. Rise won't even open with Chrome or Firefox when I use my work computer. Is the Edge the only way to view it?
Hi Rachel,
You can open Rise in a different browser by typing rise.articulate.com in the address bar.
You can also set your default browser from Microsoft Edge to either Google Chrome or Firefox by doing the following:
1.) Click on the Start Menu.
2.) Search for Control Panel.
3.) Click on Default Programs.
4.) Click on Set your default programs.
5.) Under Web browser, click on Microsoft Edge.
6.) Choose Google Chrome or Firefox.
Once you have that set-up, when you click on Launch in the Articulate Desktop app, it will open Rise 360 either in Google Chrome or Firefox.
Note: Internet Explorer is not a supported browser for authoring courses in Rise 360.
I'm having this issue and I always work in Chrome ---- I've closed, refreshed etc. I still cannot see my Edit and settings buttons.
Any other suggestions?
I'm having similar issues - it was working fine yesterday, today all the "Edit and settings buttons" have disappeared?
I'm using Google Chrome as my default browser.
Hi folks! If you're not seeing the Edit button when editing your Rise lesson, can you try setting the zoom on your browser to less than 100%? Let me know if this helps!
I just tried minimizing the Zoom (In Chrome) and I still don't see the Edit and Settings buttons. I have had to work in Edge to see them. So this seems to be a Chrome issue.
I am still having this issue in Chrome even after changing the zoom. The buttons are within the screen as I see the hand when I hover over, but I have to guess which one is which. Very frustrating.
Hi Kristin, I'm sorry this has been frustrating for you. Since this is only happening to a few people, I have a feeling that there's a common denominator somewhere in your browser environment.
Can you connect privately with us here, and we'll see what we can do to help? Thanks!
Lea, there was no change for me in Chrome when reducing Zoom. I have to work in Edge to be able to see the Edit and Settings buttons.
Hi Terra, sorry to hear changing the browser zoom didn't help! Do you have the latest Chrome version installed? If not, please make sure your Chrome version is up to date. Thanks!
