Forum Discussion

JenniferOliveir's avatar
JenniferOliveir
Community Member
3 years ago

Email hyperlink not capturing full email address in Rise

Hi all, I am attempting to hyperlink email addresses of key contacts into a Rise 360 course. However, I am running into a roadblock with an email that contains a special character. When clicked, i...
Rise 360
KarlMuller's avatar
KarlMuller
Community Member

Hi Jennifer,

It's unlikely that there is a way around this.

The & character is not allowed to be part of an email address on many email servers.

JenniferOliveir's avatar
JenniferOliveir
Community Member
3 years ago

Thanks! I had a feeling this was not going to work. It is an internal email that doesn't go outside the company network so that's how they got away with making an email with the "&" symbol. I figured I would see if there was a work around I wasn't aware of, but I guess there isn't. Thanks for your help!

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