Forum Discussion

SuzanneDavies-d's avatar
SuzanneDavies-d
Community Member
5 years ago

emails not working in Rise?

Hello  I have 1 button stack and 1 text hyperlink email in my Rise course, but they don't seem to be working. I have tested in Preview and Review and no email pops-up in response to clicking eithe...
rise 360
KarlMuller's avatar
KarlMuller
Community Member
5 years ago

Hi Suzanne,

In my experience, the email button only works when you have an email client like Outlook installed.

Here is what happens on a PC when we use a button block with an email address:

  • A new email message is created in Outlook.
  • The email address in the button block populates the TO: field
  • The Subject field is populated with the title of the Rise course.
  • The body of the email is left blank.

See https://articulate.com/support/article/Rise-How-to-Use-Button-Blocks#Choose