I have created a RISE360 course with four embedded videos, spread over four lessons. Three of the videos play as expected on the LMS, however the fourth does not, and gives an error message (see the attachment)
The video has been replaced, and the course reuploaded to the LMS with the same result. If anyone has any advice it would be appreciated.
Hi Josh,
Are you able to pull up the source URL from the iframe code separately on a browser? If that is not pulling up, then the source video may have either been taken down or can only be seen privately.
If you can pull up the video separately, can you share the embedded code here? If you prefer to do it privately, you can reach out to our support team here.
This could be an LMS related bug also try it on the free version of Bytecasting and test it out https://bytecasting.com/home/
