Forum Discussion
HeatherTorpey
7 years agoCommunity Member
Embedded Video not playing on ios devices
Hi there,
I have a series of embedded videos in my Storyline 360 lesson that will play fine on desktops and android devices but the videos will not play on iphones and ipads.
As an alternative ...
RenGomez
5 years agoStaff
Hi Ali,
I'm sorry to hear you're running into this as well! In looking at Melor's case, we resolved the issue by re-encoding the videos to a Baseline profile using Handbrake.
I'm not sure if you're experiencing the same issue, but please share your file with our support engineers, and they can dig into it to provide further guidance!
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