Hi there, Maryjo. Have a look at my SCORM Cloud settings in this quick Peek 360 screencast. I set both SCO Launch Type and Player Launch Type to "New Window." I also had the course open in a new window in a Moodle environment, and the video was able to use the full screen option.
Is SCORM Cloud your testing environment, or is it your main system? Let us know if you're using another LMS -- there may be another launch setting we're missing. Thanks!
That fixed it! It only works when I have both set to New Window. Thank you!
