Forum Discussion
RossPancho
12 months agoCommunity Member
embedded videos not working
Hi,
The embedded videos in Rise 360 suddenly did not want to appear. It gives an error message below. It applies to all Youtube videos too.
thanks
JoseTansengco
12 months agoStaff
Hi Ross,
Happy to help!
I tested on my end and I can confirm that embedding both Vimeo and Youtube videos appear to be working properly. Here's a link to the published output of the course that I used for testing.
If the issue is still happening for you, would you mind trying the following troubleshooting steps to isolate the issue:
- Clear your browser's cache
- Use a different browser
- Open a new Rise 360 course and add embedded videos to it, and then publish to Review 360
Let me know how it goes!