Forum Discussion
Hi Bridgette, and welcome to the E-Learning Heroes community!
Thanks so much for detailing what you're seeing. If you're comfortable sharing your file with our team, I'd like to take a look at what's going on! You can upload it here or share it privately in a support case, and we'll delete it from our systems once troubleshooting is complete.
- BridgetteDav177Community Member
I submitted a support case, thanks.
Hi Bridgette!
Great call on opening a support case and sharing your .story file! I see that it's been received by our senior support engineers so you should be hearing from them shortly!
We can continue troubleshooting through your case to keep all information in one spot.