Forum Discussion
JaneKuo-dcff628
3 years agoCommunity Member
Engage interactions blank when viewing course online
We are having an issue with Engage interactions showing as blank slides in our LMS.
They were originally in Presenter and we imported all the content from Presenter into Storyline and published th...
JaneKuo-dcff628
Community Member
Hi Joe,
I already had an account to access SCORM Cloud and there isn't a button there for me to click on to upload my zip file to test the course.
As I stated before, I have no problem with the interactions loading when I open it on my Chrome browser. I did just update the browser to the latest version.
I did read in an older post on a similar issue that the developer got her interactions to work by deactivating the Previous and Next buttons. I don't see how that would work because you create the new problem of not being able to proceed to the next slide in the course.
I did email support separately and Lianne is working with me.
Thanks.
JoseTansengco
3 years agoStaff
Thanks for the update! You're case is definitely in good hands with Lianne!