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DouglasPudil's avatar
DouglasPudil
Community Member
3 years ago

Error Exporting the ultimate sales prospecting guide out of Rise 360

Error Exporting "the ultimate sales prospecting guide" out of Rise 360, all other courses work!!!!

  • DouglasPudil's avatar
    DouglasPudil
    Community Member

    I tried it in both Chrome and Edge browsers and about the 12% mark I get the "Error occurred please try again"

  • Hi there, Douglas. I'm sorry you got stuck! I was able to export that course for web, LMS, and PDF after a minute or so of processing.

    If you're still having trouble, let's try a few environmental fixes:

    • Clear your browser cache and restart your machine.
    • Try a different supported browser, including a private browsing session with no plugins or history.

    You can always connect with us here if you can't move forward!