Forum Discussion
Error failing to Preview or Publish
Every single one of the storyline files I open and edit, fail to allow me to preview or publish them.
Every time I click "preview" to try to preview a slide, scene and even entire project gives m...
Hello Justin,
Sorry to hear that you ran into this issue.
Since you're experiencing the behavior on all of your Storyline 360 projects, I'd like to ask a few questions to help isolate the cause:
- Are you working locally when publishing your project files? Working on a network drive has been known to affect the ability of files to publish successfully.
- Have you tried doing a repair of your Storyline 360 installation to see if this helps address the behavior?
- Are you able to replicate the behavior on newly created project files?
If working locally and doing a repair doesn't help, open a case with our support team here so we can provide additional assistance.
