Forum Discussion
Error for all fotos and videos
Everytime when I try to upload a Foto or a video from my device I get an error message. What could be the reason for this? I checked all the requirements.
Hi Ümmü,
Sorry to hear about the trouble uploading images or videos to your Rise course.
Please try using Incognito mode to rule out possible browser extensions that are causing the problem. If this does not work, use a different supported browser with the latest updates.
If you still get the error message, I'd be happy to dig deeper into the problem with you. Can you share a screenshot of the error message here? You may also share it privately by sending it along in a support case, where our talented support engineers will work one-on-one with you.
