Forum Discussion
Error in Preview and Publish
Hello,
I'm making a big system course with a lot of screen recording and presentations before the chapters to present the content to the user. I'm using one file for module.
Sometimes, when I tr...
Hi, I am unable to preview the slides. It was working fine previously, but suddenly stopped working. I tried removing newly added objects, audio files, also imported it, but it's not working!
I have even tried copy, paste the slides on a blank slide, new project, still I get the same error message. Any guidance or suggestions to resolve this issue are greatly appreciated.
Hi Sindhu,
Sorry to hear about your project file.
Looks like you encountered possible data corruption in your file which is now preventing your course from being previewed or published. We recommend opening a case with our support team and sharing your *.story file there so we can attempt to fix your file. We'll delete if afterwards!
Additionally, you can also check your computer's temporary files for any working copies of the course. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
