Forum Discussion

sivachowdary-32's avatar
sivachowdary-32
Community Member
9 years ago

Error Message - Project could not be saved

Hi all,  I have received an error message several times today that looks like screenshot below.  It reads, "Object reference not set to an instance of an object.." Could possibly be using the .sto...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
9 years ago

Thanks, Siva. It sounds like you're doing everything correctly, and you may have run into a corrupt file. I've got two things you can try:

  1. There may still be a working version of your project in your temp files. Here's a quick Peek at how to find them. 

  2. If you don't see anything in your temp files, I would open a new Storyline file, save it to your local drive, then copy/paste the content from the old file to the new file.

File corruption can happen, even in the best software, and even if you’re following all the recommended best practices. To be ready if it happens again, follow these tips.