Forum Discussion
Error Message Saving File
Hello,
I received the following error message when trying to save my project I received the following error message:
Project file cannot be saved. Cannot access a disposed object. Object name: '...
Hi,
Recently I've change to a new laptop and it is windows 10. I'm facing this issue where it says "The process cannot access the file because it is being use by other process" whenever I'm saving a file.
I've tried deleting the tmp file in %appdata%\Local\Articulate\ and also at %appdata%\Roaming\Articulate\Storyline\. It work at first but now it doesn't and it is driving crazy. I did not face this issue before in my old computer. Could it be because of Windows 10?
Please help! Had to get this solve as I'm rushing for dateline.
Thanks!
Hi there, Emalyn. I'm sorry that's happening! There could be a process in your new computer (file backup, security software, etc) that has or is interferring. These troubleshooting steps have been successful for me in the past with this issue; just move on to the next if you can confirm:
- Ensure you're working locally with the latest version of Storyline 2
- Close any other instances of Storyline in your Task Manager
- Reboot your machine
- Copy and rename your .story file in File Explorer, and then open the new file from there
- Check for any applications that "back up" your files running in the background
Thanks for letting us know-- we'll get you some help!
