Error Message: The cloud operation was not completed before the time-out period

Greetings, Alejandra!

Thank you for sharing that screenshot. I'd love to help troubleshoot!

First: To cover all bases, let's ensure that you're working on a local hard drive. Working from a shared drive can cause similar errors to that one.

Next: Could you copy the Storyline file to your desktop to see if that helps? 

That's a good place to start, but our Engineers are a click away if you need quick help!

Hello What was the solution for this?

Hi Robert,

Welcome to the E-Learning Heroes community!

I don't see a support case opened by Alejandra on this subject, but I'm happy to help! Can you please provide some detail on what you're experiencing and what steps you have taken to try to resolve the issue?

I look forward to your reply!

Hello Kelly,

I had received the same message. Source file located on local drive. I have already recreated the work and do not require further assistance. Thank you for your response.

All the best

Rob