Forum Discussion
Error Message When Trying to Publish to Review 360
I get the following error message when trying to publish a Storyline 360 course to Review 360.
"There was an error publishing your course to Review 360. Please check your internet connection and t...
Same issues, "there was an error publishing...."
Were any of the previous complaints resolved? Any possibility for staff to post follow-ups on some of them with a general idea of what those issues were so that we can try to avoid reproducing similar errors in our development? Providing us with a topic or common problem will allow us to troubleshoot our development practices rather than posting blind in a forum without follow-ups.
@Adena Wilson
Did you have to change any settings or course material to successfully publish or was it just random that it happened to work that time?
Thanks in advance,
Hi Noel,
I am sorry that you are running hitting this roadblock with publishing courses to Review 360. We are continuing to experience intermittent issues with Review 360.
While I don't have an exact ETA of when the issue will be resolved, you can stay up to date on the status of this issue by clicking this link here. You can also opt-in for status updates by clicking on the Subscribe to Updates button at the top of the Articulate status page.
We will be sure to keep this thread updated as soon as we have more information to share!
Thanks for the reply. Is it safe to assume that it is just a server issue and not necessarily something broken in a working file? Some of the earlier Staff replies suggested sharing the users' files implying that it's possible we could break something. Were those earlier issues server related or developer created?
I just want to make sure I'm not unintentionally breaking stuff on my end!
Hi Noel,
I did not make any changes - it just worked for me this morning when I tried again. I just tried again now and it is still working.
I hope that the issue has also been resolved for you.
-Adena
