Forum Discussion

DanaCollins-0ee's avatar
DanaCollins-0ee
Community Member
6 years ago

Error Message when upload published Rise file to SuccessFactors LMS

Has anyone been able to import a published Rise SCORM 1.2 to SuccessFactors LMS? I have created a Rise eLearning module, published it for LMS (SCORM 1.2) and attempted to import the .zip to Succes...
rise 360
DinoApostolopou's avatar
DinoApostolopou
Community Member
4 years ago

HI folks,

In our case we run into failed uploads with our translated French courses. That is, the English course works fine, but once we translate the course, we start to run into troubles.

Here are some fixes that have worked for us:

  • Remove accents from Rise course titles. e.g.,
    Original: Québec : Traitement équitable des clients
    Renamed: Quebec : Traitement equitable des clients
  • Remove accents from filenames of media items WITHIN the rise file (e.g. video, audio)
    Original: Résultats et attentes.mp4
    Renamed: Resultats et attentes.mp4
  • Shorten filenames for videos e.g., 
    Original: Video to use in Rise with a long filename_1080p_2022-07-11.mp4
    Renamed: Video for Rise-2022-07-11.mp4

Cheers,

- Dino