Forum Discussion
Articulate 360 Review Link – Content Stuck on “Still Processing” Message
We’re encountering an issue in Articulate 360 Review where the content is not displaying and instead shows the message: “This item is still processing and will be shown here automatically when ready.” The item does not load even after waiting.
Could you please help us understand why this is happening and how to resolve it?
Hi PrajaktaNalawad,
I'm happy to share that this issue has been resolved!
Storyline content uploaded to Review 360 now loads as expected. We'll continue to monitor performance to ensure everything remains stable.
Please let me know if you need anything else!
3 Replies
Hi PrajaktaNalawad,
I'm sorry to hear that you've run into this setback when publishing to Review 360!
We're investigating an issue where some Review 360 items fail to load. This is impacting newly uploaded Storyline courses. Existing content continues to work as expected. Creators may see a loading error or be unable to open newly published content in Review 360.
We're actively working to identify the cause and will share updates as soon as we have more information. You can subscribe to real-time status updates, by clicking the 'Subscribe to Updates' button on our status page.
Thank you for your patience. I'm sorry if this has been slowing you down!
Hi PrajaktaNalawad,
I'm happy to share that this issue has been resolved!
Storyline content uploaded to Review 360 now loads as expected. We'll continue to monitor performance to ensure everything remains stable.
Please let me know if you need anything else!
I was experiencing the same issue, but now it works! Also, I haven't been getting any email notifications from Review 360 comments. I've checked all my settings, updates, restarted. Is this a related issue or something else?
