Forum Discussion

DanaCollins-0ee's avatar
DanaCollins-0ee
Community Member
6 years ago

Error Message when upload published Rise file to SuccessFactors LMS

Has anyone been able to import a published Rise SCORM 1.2 to SuccessFactors LMS? I have created a Rise eLearning module, published it for LMS (SCORM 1.2) and attempted to import the .zip to Succes...
rise 360
LouiseElliott-9's avatar
LouiseElliott-9
Community Member
3 years ago

Hi all - recently started using SuccessFactors LMS for the first time and I can't believe this is still an issue as I too am experiencing this issue, I have followed troubleshooting in this post and nothing has worked:

1. Unzip / rezip 

2. Publish on home pc 

3. tested on Scorm cloud and works fine

4. Remove special characters / reduced file name size  

The same course worked late July 2023 and after updates to it last week, which was replacing existing videos in the file with new ones, it will not import and I only receive a "Failed" message from SF LMS - no further details provided!  

I have raised a support case with Articulate today, but the "workarounds" suggested by Articulate are ridiculous.. I have wasted hours trying to get this working and have not met deliverable because of this. I will also follow up with SF support to see if they can do anything.