Forum Discussion
e-learningAcade
3 years agoCommunity Member
error on Publish
This morning, I installed the latest update. From then on, when I try to Publish a story, the system gives me an error. "We're sorry, something went wrong ...." I click the 'send' button to send the...
Jürgen_Schoene_
3 years agoCommunity Member
your error was not an memory error (as mine)
<Message>The type initializer for 'NativeMagickImageCollection' three an exception</Message>
but at the same function 'Articulate.Design.Shapes.Picture.AddVectorData' like my problem
=> svg export while publish
with version 3.63 the import/export of images (and svg) was changed
https://articulate.com/support/article/Articulate-Storyline-360-Version-History
Fixed: We improved how Storyline 360 handles images during import and in the published output, resulting in crisper images.
in principle a good fix, which finally solved the problems with PNGs without transparency
before PNG (24 bit) where imported as jpeg (quality 60) und exported as very big PNGs with transparency (and visible jpeg artefacts)
it seems the many variations svg and the using svg in storyline was not testet complete for this fix
Jürgen