Forum Discussion
Error when Publishing SCORM File
I've never seen this error message before when publishing a SCORM file in Storyline, but after I select the folder to publish to then click publish I get the error: The folder <title of file> is read-only, being used by another process, or you do not have the proper security permission to access this resource." Does anyone know a fix to this? Thanks!
- JHauglieCommunity Member
Not knowing more about where you typically publish, my guess is that you're publishing to a network or shared drive somewhere. Try publishing to a local directory such as "C:\Temp..." and see if it occurs again.
It's fairly easy to drag the published output to a shared network location when it's finished processing.
- StephanieDigginCommunity Member
I tried publishing to my Desktop but it was still giving the error. Oddly enough the only way to get around the error message was to change the title in the player. When I did that it decided to work and I was able to publish the SCORM.
- JHauglieCommunity Member
Hmmmm... Perhaps there was an oddball character (underscore, hash mark, something?) in the other title?
At any rate, glad you were able to get it fixed!
- LindaAnsteeCommunity Member
I am getting the same error and have been intermittently for about 3 weeks, but not every time or on every course. I can't figure out a pattern or a workaround, except to have someone else in my group publish the course to our LMS. I (unsuccessfully) tried the name change idea above. Any other thoughts?
- Jürgen_Schoene_Community Member
since 3.70 the output folder is created with a new method
https://articulate.com/support/article/Storyline-360-Simplified-Output-Folder-Names
storyline creates a windows folder from the "Title", but now the last char of the title is important
in windows there are special restictions for the last char of a folder (no space, no dots, ...)
for old storyline files there is mostly used the old method to create folder "<title> - Storyline output" - ColleenWessel-eCommunity Member
I have been receiving this same "read-only" error message the past two days. The course was imported from a PowerPoint file with audio. I created a different course yesterday with an embedded video and had no problems publishing.
There are no special characters in the course title / file name, and I tried changing the name in the player (dropped our company name), all to no avail. The title is Wynright Onboarding Site and Facility Safety Training.
Any help would be appreciated!
- ColleenWessel-eCommunity Member
Update - I removed the final word from the title field in the player - Training - and it published! Very annoying.
- Jürgen_Schoene_Community Member
check the LAST char of the title - there are no multiple dots or spaces allowed anymore
- StephanieDigginCommunity Member
I had one today that gave the error and it was because there was a space at the end of my player title. UGH!
Thank you everyone for writing about this. We are currently working on a fix to prevent this from happening in the future.
- TrainerNGHS-300Community Member
how much longer until the fix is released? it's like a guessing game very frustrating - I've got deadlines.
Hello,
Sorry to hear that you are still experiencing this issue. The discussed in this thread was already fixed in the January 24, 2023 (Build 3.72.29654.0) release of Storyline 360.
If you're still experiencing issues related to publishing caused by characters in the course title, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
- TraceyAucottCommunity Member
I've experience the same issue. I too had a space after the final character in the Title field. It works once the space was removed. I have never experienced this before and I create lots of SCORM files.