Forum Discussion
Error when Publishing SCORM File
We have just started experiencing this issue in May of 2023. We have tried all of the fixes above as well as opened a ticket. We are still getting an error when trying to publish. We are using the most up to date version of Storyline.
<Message>The process cannot access the file 'C:\Users\Desktop\OutageInquiries\story_content\6TXEJqbh9Yz_44100_48_0.mp3' because it is being used by another process.</Message>
- StevenBenassi2 years agoStaff
Hi Katelyn!
So sorry to hear you are also receiving errors when publishing your Storyline 360 course. Thank you for sharing those details, and great call on opening a support case!
It looks like you've connected with my colleague Ronaziel. You're in excellent hands working one on one with her!
We'll continue this conversation over in your support case.
- TraceyAucott2 years agoCommunity Member
Hello,
I believe that this has been sent to me in error.
Kind regards - Mit freundlichen Grüßen - Cordialement
Tracey
Tracey Aucott
IT Training Consultant
Employee Enablement
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Computacenter (UK) Ltd
Citibase, Birmingham Business Park,
2010 The Crescent, Birmingham,
B37 7YS, United Kingdom
M: +44 (0) 7976 825337
E: tracey.aucott@computacenter.com
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Computacenter information is available- JoseTansengco2 years agoStaff
Hi Tracey,
You received a notification because you're subscribed to this thread. You can click on the bell icon at the top of the page to unsubscribe from any notifications.
Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!