Forum Discussion
Hi Kelly,
We've encountered a similar issue. If you fail the assessment initially and then pass, you can proceed to the final summary page, but the course will not be marked as complete. We can replicate this issue when directly previewing the course in Rise, and we got the same results in the LMS.
Dipesh
Hello Dipesh,
It sounds like what you're experiencing is different from the bug discussed in this thread if you didn't encounter any blank pages while testing your course. Previewing a course in Rise 360 also doesn't generate any completion mark so I wanted to set the expectation that testing your course in an LMS is the best way to test for completion.
You can test your course in SCORM Cloud to verify if the behavior you're experiencing is LMS-specific. If you can replicate the behavior there, please open a case with our support team here so we can check what's happening.