Forum Discussion

Elenalvarez's avatar
Elenalvarez
Community Member
2 years ago

Errors in Storyline

Hello!

Since two days I'm having problems with Storyline, working on different projects.... Sometimes I can't export a LMS/zip course, sometimes just editing the tool closes while I edit the content...

Is it just me or does anyone else have this problem?

Maybe it's due to the beta program? I downloaded it and the problems started, but continue after uninstalling it.

Thanks

storyline 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Elena,

    Welcome to the E-Learning Heroes community!

    I understand you've been experiencing some issues with Storyline since a few days ago. That shouldn't be happening and I'm happy to help troubleshoot!

    • It sounds like these errors have happened across multiple projects. Do they persist if you create a new file?
    • Have you tried conducting a storyline repair?
    • Have you reviewed these fixes for when Storyline isn't working as expected?

    If the steps above don't do the trick, I'd like to connect you with one of our talented Support Engineers so they can take a look at your file and see what's going on. You can reach them here!