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Everything we know about Cornerstone on Demand and Storyline!
Hello, Heroes! I’m new to Cornerstone and we have just launched the LMS module. I'm hoping you can help with an issue that I’m having with Cornerstone. We have a suite of Regulatory courses that I have built in Storyline 360 with an assessment at the end of each course. When a user takes the assessment and passes they can register their score but where they fail, they can begin the entire course (including the assessment) a further 2 times, meaning, they just go back to the beginning and take the assessment again.
The courses are scormed to SCORM 2004 3rd edition with the triggers set up on the Results and Success page as per attached.
The issue that we are having is that where a user leaves the course in Cornerstone without completing the assessment the status shows on their Learner Home Page as 'Failed' even though the user can continue to 'Launch' the course. When the user completes the course by either passing or failing it the status shows correctly in their Learning Record.
My very long-winded question is; how can I get the status on the Learner Home page to reflect that the user is in Progress when they leave the course without completing it? I want the status to continue to update on their Learning Record on completion (of either a pass or fail) as it is currently doing.
Thanks in advance,
Karen
Hi Karen,
You may want to tweak with your publish settings. If you currently have "LMS Reporting - Report status to LMS" as: Passed/Failed, or Completed/Failed", you may want to try using Completed/Incompleted. If you have access to your Pilot Cornerstone portal, you could publish the course with those settings and do some testing.
- KarenByrnes3 years agoCommunity Member
Thanks Melanie, I currently use Passed/Incomplete
- DarrenNash3 years agoCommunity Member
Note that cornerstone recommends using complete/Incomplete as your reporting as any option with Pass or fail can cause communication issues. We found this happened a lot. It is also recommended not to use Quizzes as completion requirements but only as reinforcement as network issues, security protocols on networks etc can block communication. Questions get old quickly and updating or changing questions means uploading a new version which can be a nightmare. We only use questions within any module simply as a reinforcement or reminder in order to continue. We then use the CSOD test engine to create a separate test which gets launched once the user has completed the module. It is then easier to edit and update a Test form the CSOD test engine.