Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interac...
Starting within the last month, my courses are not showing "in progress" results (scores) in CSOD or the SCORM Cloud. They do show results (scores) when they are completed. The courses I uploaded the previous month worked fine. I believe I updated Storyline between those courses. I used the same template for all of these courses, the ones that work and the ones that don't.
Hello Yvonne,
Happy to help!
Good call on testing in SCORM Cloud. This confirms that the behavior you're experiencing isn't isolated to a single LMS which helps us out a lot! I'd like to ask a few questions to help clarify your experience:
- You mentioned that you are no longer seeing the "in progress" status for your course. What message has replaced this status in your LMS and in SCORM Cloud?
- Have you tried downgrading your Storyline 360 installation to a previous version to see if this restores the "in progress" status for the course? Try choosing a version that was released before last month for this.
- Did you test using other learning standards for your course? For example, if you were publishing using SCORM 1.2 or SCORM 2004 1st or 2nd edition, have you tried using 3rd or 4th edition for the course? Learning standards report completion statuses differently depending on the version used, so you might find it helpful to test other editions as well.
Looking forward to your response!
Thank you so much for getting back to me.
In answer to your first question, CSOD still reports it as "In progress," it just doesn't display the current score. The SCORM Cloud lists the Completion as incomplete (we do have it set to complete/incomplete), Success as unknown (which it typically does for our other courses), and Score as unknown (usually displays the score).
I tried downgrading our Storyline installation, and this did not make a difference. It still does not show the In Progress score. I tried this in the 7/7/2023 version and the 5/30/2023 version.
I always publish using SCORM 2004 4th ed. We have not had luck with the SCORM 1.2 or other editions of SCORM 2004, as they weren't providing everything we needed our courses to do reporting-wise.
Thanks.
YvonneHi Yvonne,
Thanks for the additional information. Storyline 360 doesn't communicate partial completion score to the LMS if this is what you are referring to. By this, I mean learners will not see 50% in the LMS if they are at the midpoint of the course. Do you have a screenshot that you can share with us of what reporting looked like for you before so we can take a closer look?
Also, your contact information came through as well. This Peek video will show you how to edit it out if you’d like!
Was this a recent update in Cornerstone? I'm just trying to figure out if this is a new hiccup we should expect. Our Pilot area is being updated on 10/10.
We've always been able to see the scores for learners who are "In Progress" (i.e. didin't get a high enough score to be "Complete" in the past). We're using SCORM 2004 3rd Edition.
Looking forward to hearing more details in case we get hit by the same thing.
