Forum Discussion
Everything we know about Cornerstone on Demand and Storyline!
I thought I would start a thread about Cornerstone on Demand so there's a central place for people to read and add to. There seems to be a dearth of information about how CSOD and Storyline interact with each other as well as the unresolved issues surrounding it. I've spent many hours scouring the web and speaking with Cornerstone trying to find a solution. Hopefully this thread will serve as a resource for others going forward.
On a side note, I love Articulate Storyline. I started with Adobe Captivate with limited success. It was a very steep learning curve, but I was able to get some basic functionality out of it. I tested out Storyline with it's 30 day trial, and I will say that time-to-effectiveness was drastically reduced. It really IS like using powerpoint. Granted there is less complex functionality and interactions available than Captivate, but so far it's given me everything I've needed to use. The benefit is that the learning curve is much less steep too. Think of it as the difference between iMovie and Final Cut Pro. The latter can do some crazy effects, but the former gives you 90% of what you need and can get you comfortable in 1/4 of the time.
It's nice to have a properly-working content creation tool when you're in an LMS like Cornerstone. I have enough trouble in CSOD as it is.
So some of the nuggets of wisdom that I've found are :
- Cornerstone does not track SCORM 1.2 content properly. You cannot pull a lot of the reports if they are not in SCORM 2004 format. You don't have the option to select that course in the reports.
- If you export into SCORM 2004, there will be an extra section on the left with text links to the module. This takes up 30% of the screen, and on smaller laptop screens may crowd out the module window. Cornerstone says this is a Storyline exporting settings issue. I couldn't find any settings that shows/hides that section. The workaround is to resize the module to the screen, which doesn't get rid of the section, but at least fits the module.
- When reporting, you can get the completion status for a course based on quiz result or last slide viewed. You can also get a final grade for course. Storyline passes the results information for each question (including short answer) but you cannot pull a list of the answers for an individual. Therefore, it may not be advisable to administer any testing where you'll need to review individual answers
- You can get a list of aggregate answers for a module. e.g. I can see how 100 employees answered this multiple choice question. This is helpful to determine if learners are absorbing the course information correctly.
- Web objects (such as websites, or links to sharepoint documents) work in modules if your IT has added csod.com to the trusted sites
- Popup windows that open up the articulate module in CSOD will work if you add csod.com to the allowed list for popup blockers. Your IT dept can also add this to everyone's computer. Otherwise when learners click the "launch" button, the module does not show up.
I'll post more as I think or find them, but feel free to add to this list!
912 Replies
Hi, I'm a Storyline e-learning developer and have recently moved from Storyline 2 to 360. I work for a large defence company and we use Cornerstone as our internal LMS. We had several courses running on the LMS that were developed in Storyline 2 and I have just updated them to 360. Our team who are updating (I do not have admin access to Cornerstone) say that they are getting the attached error messages when they try to update. Is it going to be possible to simply update or will they have to replace the courses completely? This would cause significant issues with previous student records and testing over several UK sites. Anyone have thoughts?
Are they just trying to replace the course files? If so, that would definitely cause an error. Instead, they need to initiate a new Version of the course and then load the content. Cornerstone fully supports course versioning.
Hello,
I have am having an issue with two Storyline courses published with Scorm 1.2 in Cornerstone. When originally assigned to some users, the course will open in a blank screen and is not working properly. For those users, we delete the courses of their profile and reassign the training to them. The second time around the courses work as they should. Has anyone come across this issue? I am wondering if this is a cornerstone issue or if it is a Scorm 1.2 issue.
I have suffered for many months close to years with courses displaying blank pages or partial page loads. with 1.2, 2004, 3rd ed, etc. Cornerstone, or even other LMS's I don't have an answer for you as we perpetually have to advise our clients to create a work around - like, reassigning the course or refreshing the page. One item of note is that a page with an animation on it tends to hang up the most frequently and the easiest work around is to grab the seek bar and scrub it - and the page tend to complete loading. Where we ran into deadlocks was when we tried to get clean and fancy and delete unnecessary player control elements on a slide, like who needs a seek bar on a main menu page? Especially if there is no audio to play? No seek bar, nothing to clear the error and nothing to allow a learner to progress in a course...so we have started adding them back into the courses and instructing learners that this is a method to address the problem on their own. I know Articulate has been looking into this issue for as many months as I have reported it, but it has been a perpetual and inconsistent error. I hope this give you some insight and you are able to share your experience so that maybe we can find the hidden element or elements that create the perfect storm and cause a course to hang up intermittently.
Hello,
I have an course created in storyline 360 and the course works smoothly in the preview mode in articulate. When it was uploaded to Cornerstone there is a slide that has multiple triggers to click on before you can move forward. This one slide keeps on looping which will not let us get past this slide. My fix for the issue was to reload the course to Cornerstone again. Once I did that it worked. I Just wanted to check in and see if anyone else had issues with certain slides looping and not letting you move forward. If so do you know the source of the issues or do we keep reloading our work to Cornerstone when this happens?
We currently are using Storyline 360 version 3.48.24159.0. Our LMS is Cornerstone. Every month Cornerstone runs a report for us that pulls data for all of our completed courses from the previous month. The fields relating to the courses and users are populated. However, none of the fields relating to the questions in the course are populated. These fields include Question Text, Question Type, Correct/Neutral Response Pattern, and Learner Response. The courses complete fine and the scores are recorded properly in Cornerstone. In previous version, all of the fields populated without issue. We just started running into this issue with the above version. Has anyone else run into this issue?
You didn't start publishing as SCORM 1.2 instead of SCORM 2004 3rd edition by chance? That would cause the loss of data.
I'm assuming that the course are completing just fine?
Yvonne, we're running 3.50.24832.0 and have not had any of these problems. The March update removed all Flash coding features and this might be causing the issues you see. Does the report run in a widget or is it a native download (e.g. Excel)? If the report is a widget, you might be having a post-Flash issue. Best guess on my end.
We are still running the January version for that reason. We wanted a chance to test our courses in the March version to make sure there was no impact on them before we went live with that version. We post courses every month that use the same templates. We have Cornerstone pull this report for us. We get it in a raw format in a text file. I'm not sure how they pull the data. We do have an inquiry out to them, but I wanted to reach out here to see if anyone else had run into it.
I did not even know you could request Cornerstone to pull reports for you!
We had to pay them.
Yes, we are publishing to SCORM 2004 and they are completing fine.
Have you tried setting up your own Transcript report with SCORM fields to see if the data is blank when you run it? (Maybe CSOD's report broke)
In Reporting 2.0 our typical report looks like this:
User Last Name
User First Name
User Email
Quiz Question Description
Quiz Response
Quiz Response Status
Quiz Attempt Date
Quiz Question ID
Quiz Question Type
Training Title
Position
DivisionOr here is the full list of fields:
Greetings. I have recently noticed when I publish courses in SL360 to SCORM 2004 v 3 and upload to Cornerstone that the courses are no longer able to be viewed in IE 11 (you get a blank screen). I am aware there was a big Storyline update on 3/23 and courses that I have uploaded prior to 3/23 still work fine (they were published as HTML5 only). Of course all courses pre and post 3/23 work in Chrome but we still have some users in the organization who are using IE 11 for other legacy applications and as a default browser. Has anyone else experienced this or have a solution?
We had this issue. Now launching the LMS has been programmed to force it to open with Edge only. It's only launched from inside OurHRConnect by clicking on the LMS Icon. The users can still use IE for legacy software applications that were created in-house decades ago.
I also experiencing issues with Internet Explorer not displaying information properly. IE end of life is August 17, 2021. Thus, we are directing our users to use Chrome as their browser for CSOD.
The Microsoft Teams web app no longer supports IE 11 as of November 30, 2020.
Beginning August 17, 2021, Microsoft services will no longer support IE 11.
