Forum Discussion
Exit Course Button
Hi Karl,
Thanks for responding on my post. Please see sample screenshot attached for your reference. All I know is that Articulate released an update about the "Exit Course" link. Can you check on your end again as to why yours are still on the top right corner. See this link: Rise 360 Version History - Articulate Support
Though I hope the support could at least add an option or feature wherein "Exit Course" button can either be placed on the top right-hand or top left-hand.
Hi,
We have not seen this change, because we have not published any courses since Articulate made this change on July 17, 2024. Thank you very much for bringing this to our attention.
We have been doing course maintenance and I have a long list of courses that now need to be republished.
This is potentially going to be a major issue for us, as we have 5000+ students that expect the "Exit Course" link to appear in the top right corner.
If students do not see the "Exit Course" link to appear in the top right corner, they will simply close the window that contains the Rise course.
If our students do not use the the "Exit Course" link, the LMS does not record ANY data for their current session.
I will do some testing and post an update based on what I find.
- KarlMuller4 months agoCommunity Member
Hi,
Back after extensive testing, and our findings are not good.
Articulate, this change (moving the "Exit Course" link from the right to the left) is a real head scratcher, with potentially major repercussions for our organization.
Here is our situation: we run our Rise courses in a new browser window, over the LMS window which remains open in the background when a course is launched.
If our students simply close the browser window at the end of their learning session, our LMS does not record any student data related to that session. No bookmarking, no quiz scores, nothing related to student progress is recorded.
When we moved from Moodle to our current LMS 6 years ago, this required a major education initiative to teach our students how essential it was for them to click on the "Exit Course" link. Our students now know how this works.
But thanks to the recent Rise update, this has now all changed. When students are conditioned to look for, and use the "Exit Course" link in a specific location but do not see it, they will most likely simply close the course window, and their progress will not be saved.
Put that in the context that our organization is a government regulatory body. Whether or not students pass their Exams (Rise Quizzes) determines whether they can be employed in the first place, and if they are already employed, whether they can maintain their current certification.
Imagine a student that spends 4 hours taking an exam, and passes it, but does not have their exam results recorded because of this change.
Yes, we can communicate this change to users, but old habits die hard, and I foresee hundreds of phone calls from very frustrated students that have wasted hours of their time.
Articulate, you made an extremely odd and poor design choice to relocate the "Exit Course" link which is a major and very frequently used UI element.
As the Quiz timer is an extremely minor UI element, the logical thing Articulate should have done, is not to let the infrequently used Quiz Timer bump the "Exit Course" link.
Why is the Quiz Timer more important than the "Exit Course" link?
Why not put the Quiz Timer on the left?
We will now be forced to republish every one of 100+ courses so that we do not have some exit links on the left for some courses and some on the right, and then re-educate all our students about the relocation.
Sorry Articulate, but this change was not well thought through. This makes absolutely no sense at all.