Forum Discussion

KristinH's avatar
KristinH
Community Member
12 years ago

Exit Course doesn't exit course

Hi ya'll, I can not figure out why this is not working - I've included a trigger to Exit the Course when the button is clicked on. When I preview it, it works fine. When I run it from our server...
storyline 360
DanielBerlin's avatar
DanielBerlin
Community Member
4 years ago

Hi, using Storyline 3 I set the player to open in new window and republished the course but the Exit Course Button does not respond. Actually it doesn't even open in a new browser and does not show the launch screen, it just opens the course. I haven't seen any other suggestions around to correct this problem. Opening the course in Chrome. Any OTHER suggestions please please?

Thanks,

Daniel.

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    4 years ago

    Hello Daniel!

    We're happy to figure out what is causing this behavior! It sounds like the course is set to launch in a new window, but it's not opening in a new browser window. The exit course button isn't working either.

    Are you viewing the course on a web server or LMS? 

    • DanielBerlin's avatar
      DanielBerlin
      Community Member
      4 years ago

      Did you want to see the .story file as well?
      Daniel.

      • LaurenDuvall's avatar
        LaurenDuvall
        Staff
        4 years ago

        Hello Daniel!

        Here's my test. At the end of the screen recording, I've selected the Close Course button, and it's working as expected. Are you using an updated version of Chrome?