Forum Discussion
Exit Course Trigger vs. Closing Browser Window
I have a course that's experiencing weird issues where participants will try the exam multiple times and not pass (it's pretty difficult) and then when the do pass our LMS is not recording the passi...
Hi Becca,
I tried my course in ScormCloud and confirmed there was nothing wrong with the course and that the passed/failed status is sent. I am being told by our IT department the pass/fail is not being recorded because users are closing the browser window rather that using the exit button. I'm not concerned about settings within the course itself. I am concerned about my users' behavior. I am told that if they don't click the Exit button within the course, the LMS won't record what they did in the course. Have you heard of this happening?
