Forum Discussion
Exit Course Trigger vs. Closing Browser Window
I have a course that's experiencing weird issues where participants will try the exam multiple times and not pass (it's pretty difficult) and then when the do pass our LMS is not recording the passi...
Hi Kristin,
Thanks for sharing the troubleshooting steps you've taken!
It sounds like your settings are correct, and everything works as expected in SCORM Cloud, but when testing in your LMS, your scores aren't being recorded unless the Exit Course button is triggered?
To help clarify, the Submit Results trigger usually defaults to occur when the timeline starts on the results slide, and not when the user exits the course, so it sounds unusual for the two to be related.
You may consider creating the end of the course, including the exit trigger, on a separate "Thank You" slide and see if that helps? Hopefully other users can chime in with their suggestions as well!
