Forum Discussion
Exit Trigger when Timeline Ends does not close course
Hello,
I have a course with an Exit course trigger that does not work when published to Review.
Trigger is set to Exit course when the timeline ends on this slide.
works perfectly in Preview within Storyline but does not work when published to Review.
I have tried setting the Player Other setting to open in a new window and the does not do the trick.
Help!
-Sarah
Hi Sarah, and thank you for sharing your .story file with us!
I apologize that the exit trigger is not working for you in Review 360.
Which browser are you using to review the course? The exit course trigger in Review 360 doesn't work in all HTML5 browsers due to browser limitations. However, they'll work in browsers that allow tabs to close programmatically when your published output is hosted on a web server or LMS.
Please let me know if you have any additional questions.
Three years later, this issue still exists.
Hi asl2425!
Thanks for checking in on this!
Although this behavior is expected when working with certain browsers, I understand it may be a pain point for you and your learners. I've relayed that feedback to our product team on your behalf!
In the meantime, do you mind sharing more details on how you've published your course, and which browser environment you're working with? I'm hopeful other community members facing the same setback can offer workaround solutions!
I find it very strange that a program as sophisticated as Storyline does not have the ability to exit the course from their own built-in player button.
Hello Jessica,
Happy to help!
The exit course trigger in a course users a variable in the scormdriver.js to control its behavior. This article explains this in full detail:
If you wanted to add the Exit Course button in the Player directly, you can do this in Player settings:
Hope this helps!
Thanks for the notion but the LMS plays our learning objects within a lightbox that has a close button at the top right corner of the window. It's the built-it next button that is a moot point at the end of the module.
I recently ran into the same issue. Exit trigger not working across browsers.
Adjusting the scormdrive.jr file to the following did not provide a fix.
- Find this line of text:
var EXIT_BEHAVIOR = "SCORM_RECOMMENDED"; - And change it to:
var EXIT_BEHAVIOR = "ALWAYS_CLOSE"; - Republish your course.
If it still doesn't work, try changing the line in step 4 to:
var EXIT_BEHAVIOR = "ALWAYS_CLOSE_TOP";Restarted my machine and still not working.
Hi Joe,
Sorry to hear that you are experiencing this issue as well. I'd recommend opening a case with our support team here so we can have our support engineers assist you with correcting the exit behavior of your course.
- Find this line of text:
