Forum Discussion

FranciscoJosMuC's avatar
FranciscoJosMuC
Community Member
23 hours ago

Experiencing freezes in some Rise blocks

Hi,

since last night, Rise has been freezing while I work on certain blocks. The affected blocks so far are:

  • Accordion blocks: freezes Rise when I try to delete something using supr.
  • Knowledge check block: same as the accordion, freezes when I try to delete text. I've had Rise freezing even when pasting text.

Things I've tried to no avail:

  • Using a different browser (I've tried Chrome and Firefox. Both present the issue)
  • Clearing cache.
  • Using a different computers. It happens in all of them (I've tried on 3).

I really need help, as there's pretty tight deadlines I need to meet and this issue is making it very difficult to keep a good work flow.

5 Replies

  • TianyiZhang's avatar
    TianyiZhang
    Community Member

    My Observations: The freeze occurs under the following conditions:

    • Editing the end of a paragraph: Only if it is followed by more than one line break.
    • Editing within a paragraph: Only if the paragraph contains more than two consecutive line breaks.

    I have been avoiding these two scenarios, and no freezing has occurred yet...

    • FranciscoJosMuC's avatar
      FranciscoJosMuC
      Community Member

      Yes! I've observed this too and have been avoiding these scenarios. I've already gotten used to it, but it's not ideal and I really hope a fix is coming soon. At least, some sort of acknowledge from the devs.

  • Same here. I've had the same problem in captions for images too, for the gallery blocks. 

    • Chris-Hurst's avatar
      Chris-Hurst
      Community Member

      It's not just you - I'm also getting this on question and accordion blocks in Rise.