Forum Discussion

MathildeSeve837's avatar
MathildeSeve837
Community Member
3 years ago

export rise does not load

Hello, 

We are trying to integrate a rise course on our lms.
The lms only accepts 1.2.

However, the course does not load on the platform. There is always the little wheel that displays with "your content is loading" but nothing happens.

Do you have any idea where this could be coming from?

Thanks for your help!

  • Hello there,

    You can test your course in SCORM Cloud to find out if it's LMS-specific or not.  For details on testing in SCORM Cloud, you can check out this article: How to Troubleshoot Your LMS with SCORM Cloud.

    Send us a case here if the course is still not loading in this platform even when you switched to a different computer or even location.  We'll respond as soon as we have received your query.