Forum Discussion
DanielHinssen-b
11 months agoCommunity Member
Export to Word
I'm getting an error when trying to publish my course to Word (happens with normal and x64 version of Articulate 360):
"Storyline 360 can't reach Microsoft Word and failed to publish the project. ...
KellyAuner
7 months agoStaff
Hi Jennifer,
I'm happy to jump in here!
- First, you'll want to check that you're using a supported version of Microsoft Office on your Parallels desktop. Please note this feature only supports the desktop version of Microsoft Office, not web or mobile.
- Next, please confirm that you're working and saving your project on your local hard drive, typically your C: drive.
If you're still experiencing this issue, I'd be happy to test your course on my end. You can upload it here or privately in a support case if you prefer. We'll delete it from our systems once troubleshooting is complete.