Forum Discussion

HenrikLarsson's avatar
HenrikLarsson
Community Member
2 years ago

Export web - Embed video block doesn't work.

Hi! When I export any course (Rise), embed video blocks are corrupt. The block does not show correctly, and the embedded video does not show. I have tried  export for web with several courses and tried viewing with Safari and Chrome, same result. See printscreens to see what I mean.

Any help welcome!

Henrik

  • KarlMuller's avatar
    KarlMuller
    Community Member

    Hi Henrik,

    Based on what I see, your embed code is working correctly.

    Some YouTube channels do not allow embedding in other web sites, and it seems that is what's happening here.

  • HenrikLarsson's avatar
    HenrikLarsson
    Community Member

    Hi!

    I'm afraid that's not it. I get the same result using the default video (Elk Mountains Vimeo). See image. It seems to me as if the widget, and how the URL i formatted, gets messed up when I export.

    /Henrik

    • Chris-Santos's avatar
      Chris-Santos
      Staff

      Hi Henrik,

      Based on your screenshots, it looks like you are opening the Rise course from your desktop.  If you are, can you try uploading it to a hosting provider?  You can check out a couple of hosting suggestions in this article.

      If the embed is still not working, you can reach out to our support team.  We respond right away to help you out!