Forum Discussion
KarynAberts-334
5 years agoCommunity Member
Exported CC files being changed to video
I have been exporting the closed caption files. Yesterday they all saved fine and I was able to open them in notepad to view the text. All of a sudden they are now automatically being saved as a med...
LaurenDuvall
5 years agoStaff
Hi there Karyn!
I'm happy to help! Are you exporting the captions from the Media Library? There are two export buttons in the Media Library; one for the audio and one for the captions.
Would you mind taking a look at this Peek and letting me know if you see a different outcome?
If you'd like me to take a look at your project, you can attach it to this discussion or use this secure upload link to share it privately.