Forum Discussion
PaigeTracy
6 years agoCommunity Member
Exported Zip file won't extract
I am trying to export a Rise training to upload to Scorm 1.2. I am getting an error message "compressed folder is invalid".
This training is available in English and Spanish. The English version ...
AlyssaGomez
6 years agoStaff
Hi Paige!
Do you happen to have a case number? After submitting your file, you should have received a confirmation email from us with a case number. I'm not seeing it on my side, but I can double-check if you've got that number handy!