Forum Discussion
PaigeTracy
Community Member
I did not receive a case number. Should I try re sending the zipped folder?
Crystal-Horn
6 years agoStaff
Hi there, Paige. I'm sorry for the bumps. I opened a priority support case for you, #1877694. You should have a confirmation email from support@ articulate.com. Please use the link in that email to send the zipped output again.
Let me know by replying here if you didn't receive the email!