Forum Discussion
Exporting from Rise
Thanks Ashley for your response. I'll read the privacy documentation; as long as I can remove or delete the course content from Articulate servers after publishing to my local drive there shouldn't be a problem. They just want to ensure that the content I develop using RISE is not sitting out on anyone's servers other than their own. It's pretty sensitive info. Thanks again!
Hi Semaj,
No problem - you can always delete content from your own Rise account.
If you want us to delete all your content, we will. Just let us know, and we'll remove all your Articulate 360 data from our servers right away.
We store content in a routine encrypted backup and that remains in our possession for 60 days after we receive your deletion request. We keep 60 days of backups in rotation to protect data from being lost. These backups are stored on Amazon Simple Storage Service (Amazon S3) at Amazon Web Services (AWS). As we cycle through the backups, your data will be overwritten and purged. This is noted in our terms of service as well.
Let me know if you need anything else!