Forum Discussion
DarrenNash
4 years agoCommunity Member
Exporting translation to Word legacy crashes or freezes Storyline 360
Hi,
A translation company asked for the legacy word version of the translation file as i had sent them the "normal" one, which exports as expected.
When I try to export it, it crashes or freezes...
MariaCS
4 years agoStaff
Hi, Darren.
Thank you for reaching out!
It sounds like you've already tried a few troubleshooting steps, so I'd like to connect you with one of our support engineers to look closely into what's happening. I opened a case on your behalf, so you should hear from a support team member soon via e-mail.