Forum Discussion
-- This worked: Removed the 64 bit version of office 365 and installed a 32 bit version of office 365 (click to run).
More than likely it is a PowerPoint vs. articulate version issue. articulate installs and runs in 32bit mode. I wish arti would come out with a 64 bit to take advantage of new hardware.
*It WILL work with "Click to RUN" but only the 32 bit version. I tried so many ways to troubleshoot. The NEW Storyline (or maybe old) does not work with the 64 bit office 365 "click to run". I was not able to find a NON click to run version. But, I uninstalled the 64 bit and installed the 32 bit version and it is now working. I don't miss the 64 bit version of office as it really didn't help in speed or features.
I know most of you will have a hard time getting your IT to perform this but give it a try! It may work - if not... change it back. Worth a shot.