Forum Discussion
Failed to import powerpoint
I've tried few different powerpoint even a blank ppt, it only gives error but no log file for error details, followed all instruction from here is not helping.
https://www.articulate.com/support/a...
Hi, I have the same problem, can you please share the solution on that topic?
thanks,
Niko
Hi Nikolaos!
Sorry to hear you've also run into trouble when importing PowerPoint content to Storyline. I'd be happy to help troubleshoot and have some follow-up questions to start.
- Have you reviewed this article, which outlines some of the common reasons importing PowerPoint content to Storyline may fail?
- Have you tried performing a repair of your Storyline application to see if that improves behavior?
- If you are receiving an error message when the import process fails, can you please share a screenshot of what the message says?
If you're comfortable sharing a copy of the affected PowerPoint file, I'd be happy to test the behavior on my end! You can upload it to this discussion, or share it privately through a support case. We'll delete it from our system as soon as we've finished troubleshooting!
Hello team,
it didn't work the repair either, I would like to share privately but the file is too big, can you maybe try with an empty pptx ? I also try empty pptx and it doesn't work neither.
let me know how to solve this ??
Niko Natsinas
Training Manager
Nikolaos.n@nanox.visionHi Nikolaos!
Thanks for sharing the feedback! I'm sorry to hear repairing Storyline didn't resolve the issue!
Not to worry! I've opened a support case on your behalf so you can share your PowerPoint and Storyline files with our team privately. You're in excellent hands working with our support engineers and should be hearing from them shortly!
